Recent Customer Reviews

Based on 93 reviews
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(92)
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Did not

I haven’t gotten my bike battery so i don’t know why this was sent to me

X-Treme Sedona 48 Volt Blue Electric Bicycle.

I have a New X-Treme Sedona 48 Volt Blue Electric Bicycle that came to my door back on June 28th 2019 Friday, I first got it out of the box. I put on the front wheel, then the back wheel Then l put on the handle bars, and then l put together the bicycle seat then l put that on the bicycle, l put more air into the tires,, then l put on the battery to it., then lastly l put together the bicycle rack then put it on the bicycle, l put on the riser handle bars so l can sit more upright, This New X-Treme can go faster then my X-Treme Sedona 36 Volt Silver electric bicycle that l still have, it has a full suspension to it and lots of fun to ride, you can even have a Topeak rack installed on it too along with the Trolley Tote Folding Basket too. just make sure it says disk break before you put it on. The topeak rack is very easy to put on the New X-Treme Sedona 48 Volt Blue Electric Bicycle. l highly recommend getting this bicycle, you will have lots of fun with it.

Good for Ecotric Bison

The rear went right on, the front needed an extension to lower it so it would clear the frame. A good look for my Ecotric Bison and worth the money.

d
Ecotric Helmet
dana zimmerman
Great service

Received my helmet in good order.you were quick and professional thanks, maybe we’ll
Cross paths again. Thanks

Xtreme Xcursion Elite Battery

Crankworks Bicycle was fast, easy and accurate on battery sent to me. Battery was in brand new condition as soon as plugged in ebike lit up like a Christmas tree. Will definitely buy future items from Crankworks Bicycles

Battery

The battery was just what I ordered and the deliver was right on time.

Customer Service

Ordered bicycle part, the price was right and included free shipping. Received within a few days; however, it was the wrong color. Contacted Crankworks Bicycles and they immediately responded the same day. After their apologies, they indicated they began the shipment of the item in the correct color and would keep me informed of the progress. This was my first experience with this company, and I am confident will not be the last. I was very impressed with the quick response to resolve my issue.

Model Y

This is our first electric bike. We were concerned about how it would compare to our regular bikes. We love it! Very stable, the assistance mode is easy to ride with. Wish we had gotten one sooner.

Great Bike - Great Price

To be able to get a great Model E from Electric Bike Company and pay 22% less is awesome. To have this transpire in one week is unbelievable. Thanks Crankworks for providing excellent customer service.

Great communication and very helpful
Impressed with the bike.

Susan is great to work with

Excellent to work with if any thing in need to talk with she is very nice and stays with it at a very quick pace thanks goes to susan

Great Folding bike

It's not exactly light but none of these ebikes are. It folds up good enough to go into the back of our mid-size SUV. Ride is great. Great buy.

Newport 24V

Can't say enough about the comfortable seat. Can haul all my stuff and easy to get on and off. I really like the white wall tires too.

Great Bike

I live in a hilly area and this bike is great. a lot of power. great price.

Bakcou Mule Step Through

I was torn between getting the regular Mule or the step through model and after talking it through with Susan over the phone and her asking me questions about how I was going to be using the bike, it was clear to me that the step through would work a lot better for me. This bike totally exceeded my expectations. The quality is outstanding and it is a workhorse out in the field. Very pleased.

Vortex

Love the bike even tho it's a little too tall for me. Wish it had a basket too.

Good Deal

For a bike under a grand you can't go wrong. I have had this bike for over a year without issue.

Smooth

I am so glad I bought the Hammer, between the fat tires and the fork this ride is smooth.

Just easy

The Seagull is fun, easy and cool looking. Highly recommend.

Let it rip

The one thing I have never been good at is holding back, I love hitting the trails hard and fast. My Mule allows me to do exactly that.

J
Bakcou Mule
Jeremy H
Understated

The mule is appropriately named, I load it to the max and off I go, camping has never been funner.

S
Bakcou Storm
Shirley S
And then Some

I admit it, I'm a hammerhead. My storm has gotten me everywhere I have wanted to go and then some. Hills, no problem, rocky decent, bring them on, can't say enough.

Too much fun

I bought my Flatlander as an all around bike, so far it has done nothing but satisfy.

Getter Done

I hunt the irrigation canals on a 2000 acre ranch for ducks, the Flatlander gets me to where I want to go quicker and quieter than any other means.

Safe & Secure

We want to do everything we can to ensure a pleasant shopping experience for you. We know that privacy and security are important to that experience, which is why we use SSL encryption to protect your personal and financial information during the checkout process. We accept all major credit cards (even American Express) as well as PayPal.

Premium Selection

You're not going to find many local stores that sell electric bicycles, let alone such a wide selection.  We offer some of the finest brands on the market and at a price that won’t break your bank.  With a wide range in power and features, you are sure to find the right electric bike for you.  

Shipping Fast & Free

While other retailers like to tack on extra fees for shipping right at the end of the checkout process, we offer free shipping on every bike we carry. The price you see on the product page is the price you'll pay ... period! After you've placed your order, we'll typically get your order shipped out & delivered within a week.

Best Customer Service

For us, electric bicycles aren't just an afterthought. Something we've decided to add to our catalog to generate a few more sales.  Electric bicycles ARE our business.  We only sell high quality bikes, and we know each of them well! If you have any questions about a product you have your eye on or need help selecting an electric bicycle, please don't hesitate to contact us.