Recent Customer Reviews

Based on 89 reviews
Customer Service

Ordered bicycle part, the price was right and included free shipping. Received within a few days; however, it was the wrong color. Contacted Crankworks Bicycles and they immediately responded the same day. After their apologies, they indicated they began the shipment of the item in the correct color and would keep me informed of the progress. This was my first experience with this company, and I am confident will not be the last. I was very impressed with the quick response to resolve my issue.

Model Y

This is our first electric bike. We were concerned about how it would compare to our regular bikes. We love it! Very stable, the assistance mode is easy to ride with. Wish we had gotten one sooner.

Great Bike - Great Price

To be able to get a great Model E from Electric Bike Company and pay 22% less is awesome. To have this transpire in one week is unbelievable. Thanks Crankworks for providing excellent customer service.

Great communication and very helpful
Impressed with the bike.

Susan is great to work with

Excellent to work with if any thing in need to talk with she is very nice and stays with it at a very quick pace thanks goes to susan

Great Folding bike

It's not exactly light but none of these ebikes are. It folds up good enough to go into the back of our mid-size SUV. Ride is great. Great buy.

Newport 24V

Can't say enough about the comfortable seat. Can haul all my stuff and easy to get on and off. I really like the white wall tires too.

Great Bike

I live in a hilly area and this bike is great. a lot of power. great price.

Bakcou Mule Step Through

I was torn between getting the regular Mule or the step through model and after talking it through with Susan over the phone and her asking me questions about how I was going to be using the bike, it was clear to me that the step through would work a lot better for me. This bike totally exceeded my expectations. The quality is outstanding and it is a workhorse out in the field. Very pleased.


Love the bike even tho it's a little too tall for me. Wish it had a basket too.

48 Volt 8 Ah LiPo4 Battery Pack for the X-Treme Baja Folding Electric Mountain Bicycle

Good Deal

For a bike under a grand you can't go wrong. I have had this bike for over a year without issue.


I am so glad I bought the Hammer, between the fat tires and the fork this ride is smooth.

Just easy

The Seagull is fun, easy and cool looking. Highly recommend.

Let it rip

The one thing I have never been good at is holding back, I love hitting the trails hard and fast. My Mule allows me to do exactly that.

Bakcou Mule
Jeremy H

The mule is appropriately named, I load it to the max and off I go, camping has never been funner.

Bakcou Storm
Shirley S
And then Some

I admit it, I'm a hammerhead. My storm has gotten me everywhere I have wanted to go and then some. Hills, no problem, rocky decent, bring them on, can't say enough.

Too much fun

I bought my Flatlander as an all around bike, so far it has done nothing but satisfy.

Getter Done

I hunt the irrigation canals on a 2000 acre ranch for ducks, the Flatlander gets me to where I want to go quicker and quieter than any other means.

Step Through 24"

when riding around looking for game I stop a lot to look through my binoculars, I find the lower bar makes this a much easier task to just stand over the bar, balance the bike and look around. Highly recommend.

Back to School

Great entry level E Mountain bike for under $1k. Bought it for my 13 year old. He will be riding about 12 miles a day with multiple hills. Has great power plus has room for him to grow.

Great bike and thrilling ride!

So far I am very happy with my Crankworks Ecotric-Vortex and it seems to be working exactly as advertised! Thanks for a smooth ride! It def seems like I got my money's worth!

The most bike for the least dollars

This is my second e-bike, which I bought for my son so he can keep up with me. The bike is heavy (probably 50 lbs)... but its well built and with brand components (Shimano). Plenty of power. Looks great and has a comfortable ride. Very fast delivery.... I think I ordered on Saturday and had it by Thursday, 5 days later. Anyway, I definitely recommend.

X-Treme Sedona 48 Volt Blue Electric Bicycle.

l have a New X-Treme Sedona 48 Volt Blue Electric Bicycle that came to my door on June 28th 2019, it came in a box that measured 53 inches long by 27 inches wide and 8 inches thick. l opened up the box and took out the bicycle. l turned it upside down, l first put on the back wheel, then the front wheel. then l turned up back upright, and l put on the riser handle bar, so l would sit more upright then l put on the handle bar after that. l put more air into the tires, then l put on the battery then charged it up. Then l put on the kickstand, then l put together the bicycle seat and put that on the bicycle, Then last l put together the bicycle rack and put it on the bicycle. l put on the headlight then the taillight l first un screwed the back of the tail light to put in the double A batteries in it then screwed it back on, then l test rode it This New X-Treme Sedona Electric Bicycle can sure handle more bumps and can go faster than the X-Treme Sedona 36 Volt can The New X-Treme Se3dona 48 Volt Blue Electric Bicycle weighs about 32 pounds, while the X-Treme Sedona 36 Volt weighs about 27 pounds. l highly recommend getting the New X-Treme Sedona 48 Volt Electric Bicycle. they come in four color black, white, blue and green.

Safe & Secure

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Premium Selection

You're not going to find many local stores that sell electric bicycles, let alone such a wide selection.  We offer some of the finest brands on the market and at a price that won’t break your bank.  With a wide range in power and features, you are sure to find the right electric bike for you.  

Shipping Fast & Free

While other retailers like to tack on extra fees for shipping right at the end of the checkout process, we offer free shipping on every bike we carry. The price you see on the product page is the price you'll pay ... period! After you've placed your order, we'll typically get your order shipped out & delivered within a week.

Best Customer Service

For us, electric bicycles aren't just an afterthought. Something we've decided to add to our catalog to generate a few more sales.  Electric bicycles ARE our business.  We only sell high quality bikes, and we know each of them well! If you have any questions about a product you have your eye on or need help selecting an electric bicycle, please don't hesitate to contact us.