Recent Customer Reviews

Based on 91 reviews
Ecotric Helmet
dana zimmerman
Great service

Received my helmet in good were quick and professional thanks, maybe we’ll
Cross paths again. Thanks

Xtreme Xcursion Elite Battery

Crankworks Bicycle was fast, easy and accurate on battery sent to me. Battery was in brand new condition as soon as plugged in ebike lit up like a Christmas tree. Will definitely buy future items from Crankworks Bicycles


The battery was just what I ordered and the deliver was right on time.

Customer Service

Ordered bicycle part, the price was right and included free shipping. Received within a few days; however, it was the wrong color. Contacted Crankworks Bicycles and they immediately responded the same day. After their apologies, they indicated they began the shipment of the item in the correct color and would keep me informed of the progress. This was my first experience with this company, and I am confident will not be the last. I was very impressed with the quick response to resolve my issue.

Model Y

This is our first electric bike. We were concerned about how it would compare to our regular bikes. We love it! Very stable, the assistance mode is easy to ride with. Wish we had gotten one sooner.

Great Bike - Great Price

To be able to get a great Model E from Electric Bike Company and pay 22% less is awesome. To have this transpire in one week is unbelievable. Thanks Crankworks for providing excellent customer service.

Great communication and very helpful
Impressed with the bike.

Susan is great to work with

Excellent to work with if any thing in need to talk with she is very nice and stays with it at a very quick pace thanks goes to susan

Great Folding bike

It's not exactly light but none of these ebikes are. It folds up good enough to go into the back of our mid-size SUV. Ride is great. Great buy.

Newport 24V

Can't say enough about the comfortable seat. Can haul all my stuff and easy to get on and off. I really like the white wall tires too.

Great Bike

I live in a hilly area and this bike is great. a lot of power. great price.

Bakcou Mule Step Through

I was torn between getting the regular Mule or the step through model and after talking it through with Susan over the phone and her asking me questions about how I was going to be using the bike, it was clear to me that the step through would work a lot better for me. This bike totally exceeded my expectations. The quality is outstanding and it is a workhorse out in the field. Very pleased.


Love the bike even tho it's a little too tall for me. Wish it had a basket too.

Good Deal

For a bike under a grand you can't go wrong. I have had this bike for over a year without issue.


I am so glad I bought the Hammer, between the fat tires and the fork this ride is smooth.

Just easy

The Seagull is fun, easy and cool looking. Highly recommend.

Let it rip

The one thing I have never been good at is holding back, I love hitting the trails hard and fast. My Mule allows me to do exactly that.

Bakcou Mule
Jeremy H

The mule is appropriately named, I load it to the max and off I go, camping has never been funner.

Bakcou Storm
Shirley S
And then Some

I admit it, I'm a hammerhead. My storm has gotten me everywhere I have wanted to go and then some. Hills, no problem, rocky decent, bring them on, can't say enough.

Too much fun

I bought my Flatlander as an all around bike, so far it has done nothing but satisfy.

Getter Done

I hunt the irrigation canals on a 2000 acre ranch for ducks, the Flatlander gets me to where I want to go quicker and quieter than any other means.

Step Through 24"

when riding around looking for game I stop a lot to look through my binoculars, I find the lower bar makes this a much easier task to just stand over the bar, balance the bike and look around. Highly recommend.

Back to School

Great entry level E Mountain bike for under $1k. Bought it for my 13 year old. He will be riding about 12 miles a day with multiple hills. Has great power plus has room for him to grow.

Great bike and thrilling ride!

So far I am very happy with my Crankworks Ecotric-Vortex and it seems to be working exactly as advertised! Thanks for a smooth ride! It def seems like I got my money's worth!

Safe & Secure

We want to do everything we can to ensure a pleasant shopping experience for you. We know that privacy and security are important to that experience, which is why we use SSL encryption to protect your personal and financial information during the checkout process. We accept all major credit cards (even American Express) as well as PayPal.

Premium Selection

You're not going to find many local stores that sell electric bicycles, let alone such a wide selection.  We offer some of the finest brands on the market and at a price that won’t break your bank.  With a wide range in power and features, you are sure to find the right electric bike for you.  

Shipping Fast & Free

While other retailers like to tack on extra fees for shipping right at the end of the checkout process, we offer free shipping on every bike we carry. The price you see on the product page is the price you'll pay ... period! After you've placed your order, we'll typically get your order shipped out & delivered within a week.

Best Customer Service

For us, electric bicycles aren't just an afterthought. Something we've decided to add to our catalog to generate a few more sales.  Electric bicycles ARE our business.  We only sell high quality bikes, and we know each of them well! If you have any questions about a product you have your eye on or need help selecting an electric bicycle, please don't hesitate to contact us.