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Eunorau FAQ

What's the difference between PAS and throttle mode?

 Under PAS mode, there's 5 speed levels. Level 1 is the slowest and 5 is the fastest. The top speed is limited by rider. Under throttle model, just twist the throttle and you can go up to 20MPH without any pedaling.

How far can I travel on a single charge?

Depending on the model, you expect anywhere from a 25-40 mile range. If you're lighter you will likely achieve the higher part of that range. We've tested our bikes many times to give you an accurate range. Our typical rider gets in the 30-35 mile range. A good rule of thumb is 2 miles per amp hour.

Can I take the battery out to charge?

Sure! you can take out the battery out to charge it. The battery weighs only 8-10 lbs depending on different capacity. If you have a wall outlet close to the bike you can charge it with the battery sitting in the bike.

Can I ride in the rain?

 Yes, you can ride in the rain. All of our electric components are designed to be water resistant. After wet riding, wipe the LCD display and battery, otherwise moisture left on components could damage the electric parts. Good maintenance is something that should be practiced. 

You don't want deep water touching the controller box, which is located in the bottom of battery.

Is there assembly required when I get my bike?

Yes, you will need to put the front wheel, pedals and handlebars on. It should only take 15 minutes. 

How do electric bikes work?

E-bikes run on an electric motor that draws power from the lithium ion battery pack. Most electric bikes can be propelled forward by manually pedaling, using the throttle in addition to pedaling, or using just the throttle. Typically Bikes have all three modes built in. 

Safe & Secure

We want to do everything we can to ensure a pleasant shopping experience for you. We know that privacy and security are important to that experience, which is why we use SSL encryption to protect your personal and financial information during the checkout process. We accept all major credit cards (even American Express) as well as PayPal.

Premium Selection

You're not going to find many local stores that sell electric bicycles, let alone such a wide selection.  We offer some of the finest brands on the market and at a price that won’t break your bank.  With a wide range in power and features, you are sure to find the right electric bike for you.  

Shipping Fast & Free

While other retailers like to tack on extra fees for shipping right at the end of the checkout process, we offer free shipping on every bike we carry. The price you see on the product page is the price you'll pay ... period! After you've placed your order, we'll typically get your order shipped out & delivered within a week.

Best Customer Service

For us, electric bicycles aren't just an afterthought. Something we've decided to add to our catalog to generate a few more sales.  Electric bicycles ARE our business.  We only sell high quality bikes, and we know each of them well! If you have any questions about a product you have your eye on or need help selecting an electric bicycle, please don't hesitate to contact us.