Bakcou FAQ

How fast can a Bakcou e-bike go?

1000 watts can go up to 30mph and a 750 ebike can go up to 25 mph, depending on conditions.

Will my bike come with a charger?

Yes, The Mule will have a 2 amp charger and the Storm will have a 5 amp charger.

What kind of distance can I expect to get?

A general rule of thumb is 2 miles per amp hour, depending on conditions this can vary.

Can I see a bike in person?

Yes! Bakcou's headquarters are located in Northern Utah. Their address is 1689 W 2550 S, Ogden, Utah 84401.

How long does it take to get my bike?

Orders are processed the same day, They typically deliver within the week. Once the order is processed we will send you a tracking number.

How much do Bakcou's weigh?

Mule: 70 lbs

Storm: 75 lbs

Safe & Secure

We want to do everything we can to ensure a pleasant shopping experience for you. We know that privacy and security are important to that experience, which is why we use SSL encryption to protect your personal and financial information during the checkout process. We accept all major credit cards (even American Express) as well as PayPal.

Premium Selection

You're not going to find many local stores that sell electric bicycles, let alone such a wide selection. We offer some of the finest brands on the market and at a price that won’t break your bank. With a wide range in power and features, you are sure to find the right electric bike for you.

Shipping Fast & Free

While other retailers like to tack on extra fees for shipping right at the end of the checkout process, we offer free shipping on every bike we carry. The price you see on the product page is the price you'll pay ... period! After you've placed your order, we'll typically get your order shipped out & delivered within a week.

Best Customer Service

For us, electric bicycles aren't just an afterthought. Something we've decided to add to our catalog to generate a few more sales. Electric bicycles ARE our business. We only sell high quality bikes, and we know each of them well! If you have any questions about a product you have your eye on or need help selecting an electric bicycle, please don't hesitate to contact us.